- Semester/Tuition Billing: I've always charged by the lesson/per month. For example, if the month has 5 Monday's, then I adjust the invoice accordingly. This doesn't always work well when you are constantly adjusting for holidays, school holidays, and winter and spring break. This is frustrating for everyone's budget! I really hope this new billing will work better for me and my families. So far, the feedback from my parents has been positive.
- Missed Lessons: After I read Anne's blog entry about her make-up lesson policy, I decided to give it a try. I created a Studio Calendar page on my website that lists all my students' lesson times. If they cancel, then I update the calendar to open their scheduled time up for another student to use. I also decided to open up a few days here and there as "make-up days" to fall back on. I've tried so many different ways of handling make-up lessons, so I really hope this is the cure or at least a positive remedy. Last year, I implemented a "swap list," allowing students to trade with other students when conflicts arise. I only had a couple families utilize it, and I still ended up scheduling make-up lessons.
I really hope these new changes work well for my studio! I'll keep you updated.